See What Clients Are Saying..
stephen el-hassan, CO-FOUNDER OF 6TH BOROUGH HOSPITALITY
โKendall has been by my side for 3 years. Since then, she has not only handled all social channels for OโBagel + Loquito, but truly looks over my businesses as her own. Her attention to detail, organization + execution, data, and work ethic is something else. In 2017, we hired her on to freshen up the page and engage with our community. Fast forward to now, she completely oversees social strategy, community development, content creation + curation, outreach, PR, and partnerships. Her creative wit with copy and her pulse on current culture have allowed us to always stay relevant. Her shareable + engaging content has allowed for continuous growth week over week. Most of all, she has been able to pool together a community that converts and is specifically targeted to the tri-state area. She has been able to use SMS to grow out our delivery + pick-ups at both restaurants and is quick to pivot when need be. Working together, we have been able to to be featured in Eater, Thrillist, Delish, Food Network, Man vs. Food, and more. When you work with her, you arenโt getting a service. You are getting an experience.โ
kelsea koenreich, founder of the bravehearted community
โI hired Kendall in January of 2020 to help me understand social media in its entirety as I pivoted my business. I was unable to convert and had no clue who my content was speaking to. After our first call, everything changed. Not only have I been able to learn about the psychology of marketing and writing sales copy for email + social, but she showed me how important having a foundation is. She helped me set up my e-mail list and encouraged me to create a free opt-in. From market research to development to launch, Kendall guided me through the process and now over 500 women have been able to downloaded it within its first month. Next, we launched The Bravehearted Collective, which sold out in it its first week and resulting in my biggest month ever - something I never could have expected. She was able to create a digestible + seamless strategy for social and e-mail, helping me with the sales copy and building + optimizing my funnel. Since launching the Collective, my e-mail clicks have tripled and the waitlist for the next round is already growing. Her work and the things I learn after every call are so valuable and are principles I truly can apply to projects moving forward.โ
GREGORYS COFFEE
โWe brought Kendall on to help dive deeper with our community aka Gregulars. Instantly, her creative direction and eye for shareable content resulted in higher engagement in the comment section than we ever had on the account since starting. This too led to week to week growth, a problem that we were having for a while. Her wit and use of direct response marketing tactics through her copywriting produced consistent conversion to our web-store, app downloads, and in-store weekly deals. She is prompt and truly gives her time to each customer/follower, which has kept retention high across the board and has opened up trust between us and our consumer. With the pandemic hitting NYC, she handled the communications and content excellently. Although our doors are closed, Kendall was able to organize and supervise partnerships with CityMD and various hospitals in NYC to donate to along with overseeing influencer partnerships to promote our baked goods online.
Her attention to data and optimization has been a great learning experience for us as it is a skillset we aim to carry on just as well. She is communicative and takes initiative. You truly can see how much she cares about her clients when she is typing copy on her phone or behind the camera.โ